ADUCONLast updated: 01.07.2024
1. Data Protection at a Glance
General information
The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. Detailed information on data protection can be found in our privacy policy listed below this text.
Data collection on this website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. Their contact details can be found in the section "Notice regarding the responsible body" in this privacy policy.
How do we collect your data?
On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter into a contact form.
Other data is collected automatically or based on your consent by our IT systems when you visit the website. This primarily comprises technical data (e.g. internet browser, operating system, or time of page access). This data is recorded automatically as soon as you enter this website.
What do we use your data for?
Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyse your user behaviour. If contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract proposals, orders or other purchase requests.
What rights do you have regarding your data?
You have the right to receive information free of charge at any time regarding the origin, recipients and purpose of your stored personal data. You also have the right to request the rectification or erasure of this data. If you have granted consent to data processing, you can revoke this consent at any time with effect for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
You can contact us at any time regarding this and any further questions on data protection.
Analysis tools and third-party tools
When you visit this website, your browsing behaviour may be statistically evaluated. This is primarily done using so-called analysis programs.
Detailed information on these analysis tools can be found in the following privacy policy.
2. Hosting
We host the content of our website with the following providers:
All-Inkl
The provider is ALL-INKL.COM, Neue Medien Münnich, owner René Münnich, Hauptstraße 68, 02742 Friedersdorf (hereinafter All-Inkl). For details, please refer to All-Inkl's privacy policy: https://all-inkl.com/datenschutzinformationen/.
All-Inkl is used on the basis of Art. 6(1)(f) GDPR. We have a legitimate interest in ensuring that our website is presented as reliably as possible. If relevant consent was requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25 Abs. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.
External hosting
This website is hosted externally. The personal data collected on this website is stored on the servers of the host(s). This may include, in particular, IP addresses, contact enquiries, metadata and communication data, contract data, contact details, names, website access data, and other data generated via a website.
External hosting is carried out for the purpose of fulfilling contracts with our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of a secure, fast, and efficient provision of our online services by a professional provider (Art. 6(1)(f) GDPR). If appropriate consent has been requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.
Our hoster(s) will only process your data to the extent necessary to fulfil its performance obligations and will follow our instructions regarding this data.
We use the following host(s):
Consory GmbH
Schulstraße 5
04435 Schkeuditz
Data processing agreement
We have concluded a data processing agreement (DPA) for the use of the aforementioned service. This is a contract required under data protection law, which ensures that it processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
3. General Notes and Mandatory Information
Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations as well as this privacy policy.
Various personal data are collected when you use this website. Personal data are data with which you can be personally identified. This privacy policy explains what data we collect and what we use them for. It also explains how and for what purpose this takes place.
Please note that data transmission over the Internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.
Notice regarding the data controller
The controller responsible for data processing on this website is:
Aducon GmbH
Schulstraße 5
04435 Schkeuditz
Commercial Register: HRB 35006
Register court: Amtsgericht Leipzig
Represented by:
Mr Stefan Hilprecht
Phone: +49 34204 397700
Email: info@aducon.de
The data controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data (e.g. names, email addresses, etc.).
Storage period
Unless a more specific storage period has been specified within this privacy policy, your personal data will remain with us until the purpose for processing the data no longer applies. If you assert a legitimate request for erasure or revoke consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. tax or commercial law retention periods); in the latter case, erasure will take place once these reasons cease to apply.
General information on the legal bases for data processing on this website
Insofar as you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR if special categories of data pursuant to Art. 9(1) GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, data processing also takes place on the basis of Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or to access to information on your end device (e.g. via device fingerprinting), data processing also takes place on the basis of § 25(1) TDDDG. Consent can be revoked at any time. If your data is required for the performance of a contract or the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data where required to fulfil a legal obligation on the basis of Art. 6(1)(c) GDPR. Data processing may also be carried out on the basis of our legitimate interest pursuant to Art. 6(1)(f) GDPR. The legal bases applicable in each individual case are explained in the following sections of this privacy policy.
Recipients of personal data
As part of our business activities, we work with various external bodies. In some cases, this also requires the transfer of personal data to these external bodies. We only disclose personal data to external bodies if this is necessary for the performance of a contract, if we are legally obliged to do so (e.g. sharing data with tax authorities), if we have a legitimate interest under Art. 6(1)(f) GDPR in the disclosure, or if another legal basis permits the transfer of data. When engaging data processors, we only pass on personal data of our customers on the basis of a valid data processing agreement. In the case of joint processing, a joint controller agreement is concluded.
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right to object to data collection in specific cases and to direct marketing (Art. 21 GDPR)
IF DATA PROCESSING IS BASED ON ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged infringement. The right to lodge a complaint is without prejudice to any other administrative or judicial remedy.
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a standard, machine-readable format. If you request the direct transfer of data to another controller, this will only be carried out to the extent that it is technically feasible.
Information, rectification, and erasure
Within the framework of the applicable statutory provisions, you have the right at any time to obtain free information about your stored personal data, its origin and recipients, and the purpose of the data processing, as well as, if applicable, a right to the rectification or erasure of this data. You can contact us at any time regarding this and any further questions on the subject of personal data.
Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing applies in the following cases:
- If you contest the accuracy of your personal data stored by us, we usually require time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
- If the processing of your personal data was/is unlawful, you may request the restriction of data processing instead of erasure.
- If we no longer require your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
- If you have lodged an objection pursuant to Art. 21 (1) GDPR, a balancing of your and our interests must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, these data may, apart from their storage, only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the browser's address bar changing from "http://" to "https://" and by the padlock symbol in your browser bar.
When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Encrypted payment transactions on this website
If, following the conclusion of a contract subject to a charge, you are obliged to provide us with your payment details (e.g. account number for direct debit authorisation), this data is required for payment processing.
Payment transactions via standard means of payment (Visa/MasterCard, direct debit) are carried out exclusively via an encrypted SSL or TLS connection. You can recognise an encrypted connection by the browser address bar switching from "http://" to "https://" and by the padlock symbol in your browser bar.
With encrypted communication, payment data that you transmit to us cannot be read by third parties.
4. Data Collection on This Website
Cookies
Our websites use so-called "cookies". Cookies are small data packages and do not cause any harm to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted after the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or they are deleted automatically by your web browser.
Cookies can originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g. cookies for processing payment services).
Cookies have various functions. Numerous cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping basket function or displaying videos). Other cookies can be used to evaluate user behaviour or for advertising purposes.
Cookies required to carry out the electronic communication process, to provide specific functions requested by you (e.g. for the shopping basket function) or to optimise the website (e.g. cookies to measure the web audience) (necessary cookies) are stored on the basis of Art. 6(1) lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimised provision of its services. If consent for the storage of cookies and comparable recognition technologies was requested, processing takes place exclusively on the basis of this consent (Art. 6(1) lit. a GDPR and § 25(1) TDDDG); this consent can be revoked at any time.
You can configure your browser so that you are informed about the placement of cookies and only allow cookies on a case-by-case basis, exclude the acceptance of cookies for specific cases or generally, and activate the automatic deletion of cookies when closing the browser. If cookies are disabled, the functionality of this website may be limited.
You can find details of which cookies and services are used on this website in this privacy policy.
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
This data is not merged with other data sources.
This data is collected on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website; the server log files must be recorded for this purpose.
Contact form
If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We will not disclose this data without your consent.
This data is processed on the basis of Art. 6(1)(b) GDPR, provided your enquiry relates to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this has been requested; consent can be revoked at any time.
The data you enter in the contact form remains with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after your enquiry has been processed). Mandatory statutory provisions, in particular retention periods, remain unaffected.
Enquiry by email, telephone, or fax
If you contact us by email, telephone or fax, your enquiry, including all resulting personal data (name, enquiry), will be stored and processed by us for the purpose of handling your request. We will not disclose this data without your consent.
This data is processed on the basis of Art. 6(1)(b) GDPR, provided your enquiry relates to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this has been requested; consent can be revoked at any time.
The data you send to us via contact enquiries remains with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions, in particular statutory retention periods, remain unaffected.
Calendly
You have the opportunity to make appointments with us on our website. We use the 'Calendly' tool for booking appointments. The provider is Calendly LLC, 271 17th St NW, 10th Floor, Atlanta, Georgia 30363, USA (hereinafter 'Calendly').
For the purpose of booking an appointment, you enter the requested data and your preferred appointment into the form provided. The data entered is used for planning, conducting and, where applicable, following up on the appointment. The appointment data is stored on our behalf on the servers of Calendly, whose privacy policy you can view here: https://calendly.com/privacy.
The data you enter remains with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies. Mandatory statutory provisions, in particular retention periods, remain unaffected.
The legal basis for data processing is Art. 6(1)(f) GDPR. The website operator has a legitimate interest in arranging appointments with prospective and existing clients as straightforwardly as possible. Where appropriate consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, to the extent that the consent encompasses the storage of cookies or access to information on the user's end device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be revoked at any time.
Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://calendly.com/pages/dpa.
The company is certified in accordance with the 'EU-US Data Privacy Framework' (DPF). The DPF is an agreement between the European Union and the US designed to ensure compliance with European data protection standards for data processing operations in the US. Every company certified under the DPF commits to complying with these data protection standards. For further information, please refer to the provider's entry via the following link: https://www.dataprivacyframework.gov/participant/6050.
Google Calendar
You have the opportunity to make appointments with us on our website. We use Google Calendar for scheduling. The provider is Google Ireland Limited ('Google'), Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter 'Google').
For the purpose of booking an appointment, you enter the requested data and your preferred appointment into the form provided. The data entered is used for planning, conducting and, where applicable, following up on the appointment. The appointment data is stored on our behalf on the servers of Google Calendar, whose privacy policy you can view here: https://policies.google.com/privacy.
The data you enter remains with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies. Mandatory statutory provisions, in particular retention periods, remain unaffected.
The legal basis for data processing is Art. 6(1)(f) GDPR. The website operator has a legitimate interest in arranging appointments with prospective and existing clients as straightforwardly as possible. Where appropriate consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, to the extent that the consent encompasses the storage of cookies or access to information on the user's end device (e.g. for device fingerprinting) within the meaning of the TDDDG. Consent may be revoked at any time.
Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://workspace.google.com/terms/dpa_terms.html and here https://cloud.google.com/terms/sccs.
The company is certified in accordance with the 'EU-US Data Privacy Framework' (DPF). The DPF is an agreement between the European Union and the US designed to ensure compliance with European data protection standards for data processing operations in the US. Every company certified under the DPF commits to complying with these data protection standards. For further information, please refer to the provider's entry via the following link: https://www.dataprivacyframework.gov/participant/5780.
5. Analysis Tools and Advertising
Matomo
This website uses the open-source web analysis service Matomo.
With the help of Matomo, we are able to collect and analyse data regarding the use of our website by website visitors. This allows us, among other things, to determine when specific page views occurred and which region they originate from. In addition, we record various log files (e.g. IP address, referrer, browser and operating systems used) and can measure whether our website visitors perform specific actions (e.g. clicks, purchases, etc.).
This analysis tool is used on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising. If relevant consent was requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25 Abs. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.
Cookieless analysis
We have configured Matomo so that it does not store cookies in your browser.
Hosting
We host Matomo with the following third-party provider:
My-Analytics
Consory GmbH
Schulstraße 5
04435 Schkeuditz
Data processing agreement
We have concluded a data processing agreement (DPA) for the use of the aforementioned service. This is a contract required under data protection law, which ensures that it processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
6. Plugins and Tools
Google Fonts (local hosting)
This site uses so-called Google Fonts, provided by Google, for the uniform display of fonts. The Google Fonts are installed locally. No connection to servers of Google is established in the process.
Further information about Google Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy?hl=de.
Font Awesome (local hosting)
This site uses Font Awesome for the uniform display of fonts. Font Awesome is installed locally. No connection to servers of Fonticons, Inc. is established in the process.
Further information about Font Awesome can be found in the privacy policy for Font Awesome at: https://fontawesome.com/privacy.
Google Maps
This site uses the Google Maps mapping service. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. This service enables us to embed map material on our website.
To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this website has no influence over this data transfer. When Google Maps is activated, Google may use Google Fonts for the purpose of a uniform display of fonts. When accessing Google Maps, your browser loads the required web fonts into your browser cache in order to display text and fonts correctly.
Google Maps is used in the interest of an appealing presentation of our online offers and to make it easy to find the places indicated by us on the website. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. If relevant consent was requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25 Abs. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.
Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.
More information on the handling of user data can be found in Google's privacy policy: https://policies.google.com/privacy?hl=de.
The company is certified in accordance with the 'EU-US Data Privacy Framework' (DPF). The DPF is an agreement between the European Union and the US designed to ensure compliance with European data protection standards for data processing operations in the US. Every company certified under the DPF commits to complying with these data protection standards. For further information, please refer to the provider's entry via the following link: https://www.dataprivacyframework.gov/participant/5780.
OpenStreetMap
We use the map service of OpenStreetMap (OSM).
We integrate map material from OpenStreetMap on the server of the OpenStreetMap Foundation, St John’s Innovation Centre, Cowley Road, Cambridge, CB4 0WS, Great Britain. Great Britain is considered a secure third country under data protection law. This means that Great Britain has a level of data protection that corresponds to that of the European Union. When using OpenStreetMap maps, a connection is established to the servers of the OpenStreetMap Foundation. In doing so, your IP address and other information about your behaviour on this website may be forwarded to the OSMF, among other data. OpenStreetMap may store cookies in your browser or use comparable recognition technologies for this purpose.
OpenStreetMap is used in the interest of an appealing presentation of our online offers and to make it easy to find the places indicated by us on the website. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. If relevant consent was requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25 Abs. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.
Google reCAPTCHA
We use 'Google reCAPTCHA' (hereinafter 'reCAPTCHA') on this website. The provider is Google Ireland Limited ('Google'), Gordon House, Barrow Street, Dublin 4, Ireland.
The purpose of reCAPTCHA is to check whether data entered on this website (e.g. in a contact form) is submitted by a human or by an automated program. For this purpose, reCAPTCHA analyses the behaviour of website visitors based on various characteristics. This analysis begins automatically as soon as the visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, duration of the visit or mouse movements made by the user). The data collected during the analysis is forwarded to Google.
The reCAPTCHA analyses run entirely in the background. Website visitors are not notified that an analysis is taking place.
The storage and analysis of data is carried out on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in protecting its web offerings from abusive automated spying and from SPAM. If relevant consent was requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25 Abs. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.
For further information about Google reCAPTCHA, please refer to Google's privacy policy and terms of service at the following links: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de.
The company is certified in accordance with the 'EU-US Data Privacy Framework' (DPF). The DPF is an agreement between the European Union and the US designed to ensure compliance with European data protection standards for data processing operations in the US. Every company certified under the DPF commits to complying with these data protection standards. For further information, please refer to the provider's entry via the following link: https://www.dataprivacyframework.gov/participant/5780.
7. eCommerce and Payment Providers
Processing of customer and contract data
We collect, process and use personal customer and contract data to establish, structure the content of and amend our contractual relationships. We collect, process and use personal data regarding the use of this website (usage data) only to the extent necessary to enable the user to use the service or to bill for it. The legal basis for this is Art. 6(1)(b) GDPR.
The customer data collected will be deleted after completion of the order or termination of the business relationship and expiry of any statutory retention periods. Statutory retention periods remain unaffected.
Data transfer upon conclusion of contracts for online shops, retailers, and shipping of goods
If you order goods from us, we will pass on your personal data to the transport company commissioned with the delivery and to the payment service provider commissioned with processing payments. Only data required by the respective service provider to fulfill their tasks will be released. The legal basis for this is Art. 6(1)(b) GDPR, which permits the processing of data for the performance of a contract or in order to take steps prior to entering into a contract. If you have granted corresponding consent pursuant to Art. 6(1)(a) GDPR, we will pass your email address to the transport company commissioned with the delivery so that they can inform you by email about the shipping status of your order; you can revoke this consent at any time.
Data transfer upon conclusion of contracts for services and digital content
We only transfer personal data to third parties if this is necessary within the scope of contract processing, for instance to the credit institution tasked with payment processing.
Any further transmission of data will not take place or will only take place if you have expressly consented to the transfer. Your data will not be passed on to third parties without express consent, for example for advertising purposes.
The legal basis for data processing is Art. 6(1)(b) GDPR, which permits the processing of data for the performance of a contract or in order to take steps prior to entering into a contract.
Payment services
We integrate payment services from third-party companies on our website. When you make a purchase from us, your payment data (e.g. name, payment amount, bank details, credit card number) is processed by the payment service provider for the purpose of payment processing. These transactions are subject to the respective contract and data protection provisions of the respective providers. The use of payment service providers is based on Art. 6(1)(b) GDPR (contract performance) and in the interest of ensuring the payment process is as smooth, convenient and secure as possible (Art. 6(1)(f) GDPR). Insofar as your consent is requested for specific actions, Art. 6(1)(a) GDPR serves as the legal basis for data processing; consent may be revoked at any time with effect for the future.
We use the following payment services / payment service providers within the scope of this website:
PayPal
The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal").
Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.paypal.com/de/webapps/mpp/ua/pocpsa-full.
For details, please refer to PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
Apple Pay
The provider of the payment service is Apple Inc., Infinite Loop, Cupertino, CA 95014, USA. Apple's privacy policy can be found at: https://www.apple.com/legal/privacy/de-ww/.
Google Pay
The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google's privacy policy can be found here: https://policies.google.com/privacy.
Stripe
The provider for customers within the EU is Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter 'Stripe').
Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://stripe.com/de/privacy and https://stripe.com/de/guides/general-data-protection-regulation.
For details, please refer to Stripe's privacy policy at the following link: https://stripe.com/de/privacy.
Klarna
The provider is Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter 'Klarna'). Klarna offers various payment options (e.g. instalment purchases). If you decide to pay with Klarna (Klarna Checkout solution), Klarna will collect various personal data from you. Klarna uses cookies to optimise the use of the Klarna Checkout solution. For details on the use of Klarna cookies, please refer to the following link: https://cdn.klarna.com/1.0/shared/content/policy/cookie/de_de/checkout.pdf.
For details, please refer to Klarna's privacy policy at the following link: https://www.klarna.com/de/datenschutz/.
Paydirekt
The provider of this payment service is Paydirekt GmbH, Hamburger Allee 26-28, 60486 Frankfurt am Main, Germany (hereinafter "Paydirekt"). When you make a payment using Paydirekt, Paydirekt collects various transaction data and forwards it to the bank where you are registered with Paydirekt. In addition to the data required for the payment, Paydirekt may collect further data as part of transaction processing, such as the delivery address or individual items in the shopping basket. Paydirekt then authenticates the transaction using the authentication procedure registered with the bank for this purpose. The payment amount is then transferred from your account to our account. Neither we nor third parties have access to your account details. For details on payment via Paydirekt, please refer to Paydirekt's Terms and Conditions and privacy policy at: https://www.paydirekt.de/agb/index.html.
Sofortüberweisung
The provider of this payment service is Sofort GmbH, Theresienhöhe 12, 80339 Munich (hereinafter 'Sofort GmbH'). With the help of the 'Sofortüberweisung' procedure, we receive payment confirmation from Sofort GmbH in real time and can immediately begin fulfilling our obligations. If you have chosen the payment method 'Sofortüberweisung', you transmit the PIN and a valid TAN to Sofort GmbH, with which it can log into your online banking account. After logging in, Sofort GmbH automatically checks your account balance and executes the transfer to us using the TAN you transmitted. It then immediately transmits a transaction confirmation to us. After logging in, your turnovers, the credit limit of the overdraft facility, and the existence of other accounts and their balances are also automatically checked. In addition to the PIN and TAN, the payment data you entered as well as personal data are also transmitted to Sofort GmbH. Your personal data includes first and last name, address, telephone number(s), email address, IP address, and, if applicable, other data required for payment processing. The transmission of this data is necessary to establish your identity beyond doubt and to prevent attempted fraud. For details on payment with Sofortüberweisung, please refer to the following link: https://www.klarna.com/sofort/.
Amazon Pay
The provider of this payment service is Amazon Payments Europe S.C.A., 38 avenue J.F. Kennedy, L-1855 Luxembourg.
For details on how your data is handled, please refer to Amazon Pay's privacy policy at the following link: https://pay.amazon.de/help/201212490?ld=APDELPADirect.
American Express
The provider of this payment service is American Express Europe S.A., Theodor-Heuss-Allee 112, 60486 Frankfurt am Main, Germany (hereinafter "American Express").
American Express may transfer data to its parent company in the USA. The data transfer to the USA is based on the Binding Corporate Rules. Details can be found here: https://www.americanexpress.com/en-cz/company/legal/privacy-centre/binding-corporate-rules/.
For further information, please refer to the American Express privacy policy: https://www.americanexpress.com/de-de/firma/legal/datenschutz-center/online-datenschutzerklarung/.
Mastercard
The provider of this payment service is Mastercard Europe SA, Chaussée de Tervuren 198A, B-1410 Waterloo, Belgium (hereinafter "Mastercard").
Mastercard may transfer data to its parent company in the USA. The transfer of data to the USA is based on Mastercard's Binding Corporate Rules. Details can be found here: https://www.mastercard.de/de-de/datenschutz.html and https://www.mastercard.us/content/dam/mccom/global/documents/mastercard-bcrs.pdf.
VISA
The provider of this payment service is Visa Europe Services Inc., London Branch, 1 Sheldon Square, London W2 6TT, Great Britain (hereinafter 'VISA').
The United Kingdom is considered a safe third country under data protection law. This means that the United Kingdom provides a level of data protection equivalent to that of the European Union.
VISA may transfer data to its parent company in the USA. Data transfers to the USA are based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.visa.de/nutzungsbedingungen/visa-globale-datenschutzmitteilung/mitteilung-zu-zustandigkeitsfragen-fur-den-ewr.html.
For further information, please refer to the VISA privacy policy: https://www.visa.de/nutzungsbedingungen/visa-privacy-center.html.
8. Audio and Video Conferencing
Data processing
For communication with our clients, we use, among others, online conference tools. The individual tools we use are listed below. If you communicate with us via video or audio conference over the internet, your personal data will be collected and processed by us and the provider of the respective conference tool.
The conference tools collect all data that you provide/use in order to use the tools (email address and/or your telephone number). Furthermore, the conference tools process the duration of the conference, start and end (time) of participation in the conference, number of participants, and other 'contextual information' related to the communication process (metadata).
Furthermore, the provider of the tool processes all technical data required to facilitate online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speaker, as well as the connection type.
Insofar as content is exchanged, uploaded or otherwise made available within the tool, this is also stored on the servers of the tool providers. Such content includes, in particular, cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards and other information shared during the use of the service.
Please note that we do not have full influence over the data processing operations of the tools used. Our options depend largely on the corporate policy of the respective provider. For further information on data processing by the conference tools, please refer to the privacy policies of the tools used, which we have listed below this text.
Purposes and legal bases
The conference tools are used to communicate with prospective or existing contractual partners or to offer specific services to our customers (Art. 6(1)(b) GDPR). Furthermore, the use of the tools serves to generally simplify and accelerate communication with us or our company (legitimate interest within the meaning of Art. 6(1)(f) GDPR). Insofar as consent has been requested, the relevant tools are used on the basis of this consent; consent can be revoked at any time with effect for the future.
Storage period
Data collected directly by us via video and conferencing tools is deleted from our systems as soon as you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies. Stored cookies remain on your end device until you delete them. Mandatory statutory retention periods remain unaffected.
We have no influence on the storage period of your data stored by the operators of the conference tools for their own purposes. For details, please consult the operators of the conference tools directly.
Conference tools used
We use the following conferencing tools:
TeamViewer
We use TeamViewer. The provider is TeamViewer Germany GmbH, Jahnstr. 30, 73037 Göppingen. For details on data processing, please refer to TeamViewer's privacy policy: https://www.teamviewer.com/de/datenschutzerklaerung/.
Microsoft Teams
We use Microsoft Teams. The provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. For details on data processing, please refer to the Microsoft Teams privacy statement: https://privacy.microsoft.com/de-de/privacystatement.
The company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to adhere to these data protection standards. For more information, please refer to the provider's entry at the following link: https://www.dataprivacyframework.gov/participant/6474.
Google Meet
We use Google Meet. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. For details on data processing, please refer to Google's privacy policy: https://policies.google.com/privacy?hl=de.
The company is certified in accordance with the 'EU-US Data Privacy Framework' (DPF). The DPF is an agreement between the European Union and the US designed to ensure compliance with European data protection standards for data processing operations in the US. Every company certified under the DPF commits to complying with these data protection standards. For further information, please refer to the provider's entry via the following link: https://www.dataprivacyframework.gov/participant/5780.
9. Proprietary Services
Handling applicant data
We offer you the opportunity to apply to us (e.g. by email, post or via an online application form). Below, we inform you about the scope, purpose and use of your personal data collected during the application process. We assure you that the collection, processing and use of your data complies with applicable data protection law and all other statutory provisions, and that your data will be treated with strict confidentiality.
Scope and purpose of data collection
If you send us an application, we process your associated personal data (e.g. contact and communication details, application documents, notes taken during job interviews, etc.) to the extent necessary to decide on the establishment of an employment relationship. The legal basis for this is § 26 BDSG under German law (initiation of an employment relationship), Art. 6(1)(b) GDPR (general contract initiation) and, provided you have given consent, Art. 6(1)(a) GDPR. Consent can be revoked at any time. Within our company, your personal data will only be forwarded to persons involved in processing your application.
If your application is successful, the data you submitted will be stored in our data processing systems on the basis of § 26 BDSG and Art. 6(1)(b) GDPR for the purpose of implementing the employment relationship.
Data retention period
If we are unable to make you a job offer, if you reject a job offer or if you withdraw your application, we reserve the right to retain the data you submitted on the basis of our legitimate interests (Art. 6(1)(f) GDPR) for up to 6 months from the conclusion of the application process (rejection or withdrawal of the application). The data will then be deleted and physical application documents destroyed. Storage serves in particular for evidence purposes in the event of a legal dispute. If it is apparent that the data will be required after the 6-month period has expired (e.g. due to an impending or pending legal dispute), deletion will only take place once the purpose for further retention no longer applies.
Longer retention may also take place if you have given corresponding consent (Art. 6(1)(a) GDPR) or if statutory retention obligations preclude deletion.